The eligibility check uses the details you provided to carry out a quotation search (also known as a soft search) on your credit file. You'll be able to see the search on your file but other organisations won't see it when they search your file and it won't affect your credit rating.

As a result of the eligibility check, we'll tell you one of the following:

• you can open an LR Pay Account at the advertised rate; or
• you can open an LR Pay Account but the APR will be higher than the advertised APR (details of the APRs we offer are shown below); or
• we've been unable to verify your details during the eligibility check and we'll contact you once you've completed your application; or
• we're not able to accept your application at this point.

Once your LR Pay Account is opened you can see your credit limit and remaining credit available in your monthly statement that we produce for you.

If the eligibility check is successful, you'll be presented with pre-contract information about the account and the account terms and conditions. If you decide to proceed and we open an LR Pay Account for you, we'll record a visible search update (also known as a hard search) with the credit reference agencies. Other organisations will then be able to see that information on your credit file.

For more detailed information about our use of your personal information and your rights, please click the Privacy Policy button below. Copies of our Privacy Policy can be provided on request.

Can we help further?

Call us on 0800 260 5098 Email us at account.management@redoute.co.uk

Credit Limits

If your elegibilty check is successful, we will tell you your credit limit before you complete your application.

Once your LR Pay Account is opened you can see your credit limit and remaining credit available in your monthly statement that we produce for you.

We may consider increasing your credit limit if appropriate. To request a credit limit increase, get in touch with us.

Login to your account at laredoute.co.uk and select the option to request an increase

Call us on 0800 260 5098 Email us at account.management@redoute.co.uk

You should consider carefully whether you are able to afford the repayments on the amount of credit that you want, including whether there are likely to be any changes to your circumstances in future that will affect this. If you need any help working out what your minimum payments would be on a larger balance, you can contact us.

We review your account regularly to check your credit limit is appropriate. We will never increase your credit limit unless you specifically ask us to, but we may decrease your credit limit if we consider you at risk of financial difficulties.

We do not charge for going over your credit limit and you can ask us to decrease or freeze your credit limit at any time.

How do I use LR PAY?

Once your application is successful, we'll add LR Pay to your payment methods so you can use it whenever you checkout online.

You will also have access to service your account through laredoute.co.uk or by downloading our app. We will also send reminders when your payments are due.

Flexible Ways to pay

You don't have to pay at the time you order. Once we've despatched your first order, we'll send you a statement within 2 to 3 weeks. You'll then receive a statement each month. Once your statement is produced, you'll have 21 days to make the payment that you choose.

If you don't make your PAY IN 3 payment or clear your balance interest will be applied: Credit Account example: cash price and amount of credit £1200. Representative 21.9% APR variable. Interest rate 20.0% variable.

PAY IN 3 is an interest free option. Everything that you buy is split into 3 equal payments and, providing that you pay the amount shown as your PAY IN 3 payment on your statement, you won't pay any interest on those purchases.

You can decide to pay less than the PAY IN 3 at any point. This means that interest will be charged on your remaining outstanding balance. You will still have the PAY IN 3 option for further orders that you place.

If you return some of the items that you've bought, then we'll take that into account when calculating your PAY IN 3 payment. If this happens after your statement has been produced and before the payment due date, you will need to contact us for an up-to-date amount to pay.

Pay in 3 explained

Pay No Interest | 3 Payments | 3 Months

Also, you can use PAY IN 3 as many times as you like. This means you don't need to complete all 3 payments before you use it again. The only limit is your personal credit limit.

If you don't want to spread your payments you can still try before you buy and add your items to your credit account. When you've decided which items you want to keep you can pay your balance in full at no extra cost when you receive your statement.

You can pay any amount that you choose each month as long as you pay at least the minimum payment detailed on your statement.

Your minimum payment will either be 5% or 7% of your balance depending on the interest rate we offer. If your balance is less than £100 your minimum payment will be at least £5 or £7.

Please remember that, if you only make your minimum payment each month, it will take longer and cost more to pay off your balance because of the interest that will be charged. You can repay your balance at any time in full or in part so you can always choose to pay more if you can afford it.