How do I make a payment?
By Direct Debit:
Make sure you never miss a payment by setting up a Direct Debit from My Account. Choose to pay the minimum payment, PAY IN 3 payment (if applicable) or the full balance, enter your sort code and bank account details and we’ll do the rest. You can also set up a Direct Debit by calling us on 0330 303 0192.
Click here for further details about how Direct Debits work.
Online:
To pay securely online, visit My Account and click Make a Payment. Choose your payment amount and enter your credit or debit card details. We accept Visa and Mastercard.
Over the phone:
Call our automated service on 033 0303 0199 and have your La Redoute customer number and debit/credit card details to hand. This facility is available 24 hours a day, 7 days a week.
By cheque:
Please make your cheque payable to La Redoute. Ensure you write your name, address and 9-digit La Redoute customer number on the reverse, and send it to La Redoute, 2 Holdsworth Street, Bradford, BD1 4AH.
Please do not send bank notes or coins.
By telephone or internet banking:
You can make payments with a direct bank transfer. Just contact your bank, quoting our bank account number 61037145 and sort code 40-11-60, along with your 9-digit La Redoute customer number (without any spaces or dashes), to make your payment.
You may decide to send us automated regular payments for a set amount from your bank (standing order). As the minimum payment and balance will change over time, you will need to keep an eye on your statements to make sure you are paying enough. You will also need to remember to cancel this if the balance is cleared. You may find a Direct Debit is more convenient and easier to manage.
At the Post Office:
Take your statement and payment slip and pay by cash, cheque or card at any post office. Please make cheques payable to Post Office Ltd. A charge will be made for this service.
At a bank:
Pay by cash or cheque at any bank using your statement and payment slip. This service should be offered free of charge at any branch of your own bank. Please make cheques payable to La Redoute with your 9-digit La Redoute customer number and address printed on the reverse.
Please ensure that your payment reaches us on or before the date shown on your statement, allowing at least 2 working days for payments made online, 4 working days for payments via banks or Post Offices, and 7 working days if sent by post.