GENERAL TERMS AND CONDITIONS OF USE
OF THE "#LaRedoute, #lovelaredoute @laredoute_uk, @laredoute_uk_fashion"
PHOTO GALLERY Updated: June 10 2024
These are the terms and conditions which apply to your use of the #LaRedoute, #lovelaredoute @LaRedoute_uk @laredoute_uk_fashion photo gallery which we refer to below as the "Gallery". References in these terms to “we”, “us” or “our” are to LRUK (Retail) Limited which is the company that trades as La Redoute in the UK and operates the www.laredoute.co.uk site, m.laredoute.co.uk mobile site and La Redoute mobile application (app). Those sites and the app are referred to below together as the “Sites” and individually as a “Site”.
LRUK (Retail) Limited is a member of La Redoute Group and has its registered office at 2 Holdsworth Street, Bradford, West Yorkshire BD1 4AH. Its company registered number is 00110433.
The Sites are hosted by Microsoft Ireland Operations Limited - One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521 - Tel: +353 (1) 2953826
You can access our contact details using the “Contact us” link on each Site.
The Gallery includes a selection of photos posted by users under the conditions set out in condition 3 below highlighting the La Redoute brand and other La Redoute brands, including La Redoute Collections, La Redoute Intérieurs, AMPM, So’Home(referred to below as the "Brands") and products distributed by La Redoute Group members (referred to below as the "Photo(s)").
Condition 1 - Purpose
As explained above, these are the terms and conditions which apply to your use of the Gallery. We refer to them below as the "T&Cs#LaRedoute". Anyone visiting our Sites can look at the Gallery.
We use a social platform called Flowbox to collect Photos you share on Instagram with the # related to the relevant Brand, La Redoute and @LaRedoute_uk @laredoute_uk_fashion. Flowbox helps us to manage the Gallery which includes, for example, asking owners like you if we can use your Photos. Flowbox also enables you to manage the Gallery and upload photos directly via the Gallery interface.
Data collected by Flowbox will only be used by La Redoute Group members, including us.
When you transfer the rights to your Photos, those rights will only be held by us and other members of La Redoute Group and we will not allow anyone else to use them.
We may change or replace these T&Cs#LaRedoute at any time by publishing a new edition on our Sites. You can keep up to date with the latest version by visiting this page.
Condition 2 - Access
Anyone visiting our Sites can look at the Gallery, but you must have a La Redoute customer account if you would like to publish Photos on the Gallery.
Condition 3 – Photo publication
Share Photos by uploading them to the Gallery.
You can publish your Photos directly in the Gallery. Before uploading Photos, you’ll need to register by entering your first name or a nickname that will identify your photo and your email. By doing this, you again confirm that you accept these T&Cs#LaRedoute which relates to use of the Gallery.
We may check Photos for compliance with this condition 3 and condition 4 below before they are displayed on the Gallery. This process might take around ten (10) days.
Share Photos on Instagram.
If you publish Photos on your Instagram account in public mode with the hashtag: #LaRedoute
and/or the mention @laredoute_uk and @laredoute_uk_fashion, we may track them and select them to appear in the Gallery. If we do select one or more of your Photos, we will send you a comment under your Photo post inviting you to confirm that we can share on the Gallery and accept these T&Cs#LaRedoute. You must reply to our comment with the hashtag #yeslaredoute . Your Photo may then be displayed in the Gallery within twenty-four (24) hours after we have carried out any compliance checks that we may carry out for compliance with this condition 3 and condition 4 below.
Condition 4 - Criteria for selecting photos
Photos for publication directly on the Gallery or tracked on Instagram will be selected by La Redoute and Flowbox. Photos must show at least one product highlighting the La Redoute brand and its Brands. The La Redoute product must be sufficiently identifiable. Photos must be sharp and of high quality. A square format is preferable. We will not accept montages from several different photos or use of playful filters, such as Snapchat, that modify or distort the initial photo. You must not include any text on your Photos.
Finally, you must not directly or indirectly display a third-party trademark, or recognisable sign of a third-party brand not marketed on our Sites on the Photos or in comments of Photos.
Condition 5 - Moderation
La Redoute and Flowbox reserve the right to refuse and exclude Photos or statements for any reason whatsoever, including, for example:
- Contrary to good morals/values (e.g. indecent, obscene, inciting alcohol consumption/smoking).
- Accompanied by insulting comments (e.g. offensive expression, insult, contempt, racism, anti-Semitism, xenophobia) or of a defamatory nature (e.g. undermining honour or dignity or respect of a natural or legal person).
- Contrary to the protection of children.
- Incitement to violence, hatred or discrimination.
- Obscene, pornographic or similar in nature.
- Infringing intellectual property rights (e.g. personality rights, copyright, image rights, trademarks).
Condition 6 – Other important rules about Photos
You must ensure as follows in relation to all Photos published on the Gallery or Instagram:
- That you own all intellectual property rights (e.g. copyright) in the Photos.
- That anyone who appears in the Photos has authorised publication. If anyone is under 18 years of age, you must ensure their parents/guardians have consented to publication.
- That uploading/publication will not infringe anyone’s rights (e.g. copyright, image rights, privacy).
Condition 7 – La Redoute’s use of your Photos
You allow La Redoute Group members, including us, to use/exploit all or part of Photos as follows:
- To publish, distribute or communicate them to the public and others in any way, including through the media referred to below, and in all formats;
- To reproduce them on all media, including, for example, internal and external La Redoute websites, mobile sites and applications (apps) targeting the UK and other countries; La Redoute catalogues and similar publications, direct mailings (post, email, SMS, etc.); press (newspapers, magazines, TV, etc.); display banners; affiliation; press relations and events; social networks (YouTube, Facebook, Twitter, Pinterest, etc.); point-of-sale advertising and point-of-sale information inside La Redoute’s stores and windows;
- To adapt (e.g. correct, modify, arrange) them in any way whatsoever, by any process, as long as this adaptation does not cause you any prejudice;
The rights you give us under these T&Cs#LaRedoute apply worldwide for the duration of copyright protection and you give them to us free of charge.
Condition 8 - Request for deletion of a photo
If you would like us to delete any Photos published on Gallery, please email us at ugc@redoute.fr.
Condition 9 - Personal data
We are the “controller” in respect of your personal data for the purposes of UK GDPR which is the EU General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016 as it forms part of the law of England and Wales, Scotland and Northern Ireland under the European Union (Withdrawal) Act 2018 and was amended by The Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019.
We collect data for the purposes of operating the Gallery under these T&Cs#LaRedoute.
You have certain rights under UK GDPR, including the right to access, modify and delete data which relates to you. If you would like to use any of these rights or if you have questions about processing of your personal data, you can contact our Data Protection Officer (DPO): dpo@redoute.co.uk.
If, after contacting us, you think we have not complied with your rights under UK GDPR, you can file a complaint with the Information Commissioner’s Office (ICO).
To find out more about our use of your personal data, click here