Accessibility Statement

We’ve attempted to comply specifically with the W3C Web Content Accessibility Guidelines. We are committed to a process of ongoing improvements to meet these guidelines and we’ve taken great care in creating our website to make it easy for everyone to use. In particular:

Screen size

Our site can be viewed at a minimum screen resolution of 800 x 600 pixels, which means the width of the page fits the screen without scrolling from side to side.

Navigation

We’ve structured all the product sections to follow the same route, so you know where you are at any time.

Easy viewing

We’ve used relative font sizes (except where text is in graphics) in our stylesheets so that the text size will increase if the screen size is increased.

Text size

If you want to increase or decrease the size of the text, simple click on 'view' in your web browser, or hold down the ‘Ctrl’ key with ‘-’ or ‘+’ to decrease or increase the size.

Important information

If any important information is relayed within an image, it will always be accompanied by alternative text so that the information is present even if the images does load. If an image is used for style purposes only, no text will appear. Also, no important information will be colour coded, so it is visible to everyone at all times.

Site map

We’ve included a site map, which you can use to navigate to any particular page quickly and easily.

If you have difficulty accessing the site or have any comments or feedback, please don’t hesitate to contact us: Phone: 0844 842 2222. Our lines are open 7 days a week from 7am - 10pm. Email: helpline@redoute.co.uk Post: Customer Care Manager, La Redoute, 2 Navigation Walk, Bridge Street, Wakefield, WF90 8AA. Calls cost 5p per minute plus connection charge from BT landlines of less than 6p. Mobile/ other providers’ charges may vary.